Event Staff at St. Lawrence Parks Commission
September – November 2019
September 2018 – January 2019
September – November 2017
September – November 2016
September – November 2015
September – November 2014
Assists in creating a memorable customer experience for visitors of the seasonal Fort Fright attraction (and at Lumina Borealis in 2018) at Fort Henry National Historic Site of Canada. Responsibilities also include diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.
Marketing Director at Crystal Amazement
October 2016 – 2019
Providing the marketing for any theatrical productions produced by the Crystal Amazement theatre group.
Event Planning Manager at Ontario Championship Wrestling
October 2015 – Present
Coordinating the planning and execution of Ontario Championship Wrestling events in and around Kingston, Ontario, Canada.
Organizing meetings, delegating tasks, ensuring the smooth execution of events, and coherence between events.
Spearheading the campaign to increase brand awareness within Kingston and surrounding areas through the strategic use of the content of various forms, including podcasts, tweets, and Facebook posts.
Implementing the plan to be a premier choice for charities in the area as a valuable and lucrative fundraising venture.
Talent at Ontario Championship Wrestling
July 2013 – Present
Work as a “Ringside Manager” under the stage name “SuperAgent Adam Douglas.” I promote storylines and interact with the fans at ringside.
Bar Marketing Manager at Boston Pizza
May 2016 – July 2016
Creation and implementation of promotions within the bar area at Boston Pizza. Tasked with encouraging
and maintaining both customer and employee engagement in the promotions. Handled regular restaurant
managerial duties as needed.
Cashier at Dollartree Stores
Assisting customers with their purchases through the use of the Point of Sale system.
Some stocking duties as assigned. Left to take a full-time job.
Marketing Manager at Victoria Jodoin Team Real Estate
April 2016 – May 2016
Coordinating cohesive branding across all communications.
Updating web properties to ensure brand awareness and ease of use.
Preparation of marketing materials.
Advertising and Marketing Communications Intern at Innovate Kingston
March 2016 – April 2016
Advertising and Marketing Communications Intern working on helping build not-for-profit Innovate
Kingston in its early stages.
- Public Relations
- Social Media Strategy
- Communication Strategy
Sales and Advertising Associate at Ontario Championship Wrestling
2011 – October 2015
Main contact for business to business communication for sponsorships and other advertising opportunities. Assists with the scheduling and promotion of events.
First Aid and Site Services at St. Lawrence Parks Commission
May 2015 – September 2015
Ensuring the prompt application of first aid to the visitors of Fort Henry National Historic Site of Canada so that they may continue to enjoy the attraction. When the attraction is not open to the public, I provided different services for the site.
Event Staff at Rogers K-Rock Centre
July 2014 – May 2015
Instrumental in ensuring a positive experience for visitors to the K-Rock Centre. Provides assistance to the proper seating, washrooms, or concessions stand. Perform bag checks and ticket scanning to ensure that the people who paid for the opportunity to experience the event get to experience the event
Marketing and Booking Manager at Smokin’ Carnivore
March 2015 – April 2015
Marketing and Booking Manager for local Food Truck startup Smokin’ Carnivore. Responsible for booking the truck at various events in the area, as well as maintaining the website, and social media.
Intern at The Kingston Frontenacs OHL
September 2013 – March 2015
Sports Marketing Intern with Kingston’s Ontario Hockey League (OHL) franchise, the Kingston Frontenacs, where I assisted in the efficient implementation of business partner promotions during Kingston Frontenac home games throughout the OHL season. Was primarily responsible for video capturing the fan experience on the Live Stage, where special games would be played for prizes supplied by a sponsor of the current night’s game.
Promotions Intern at Bell Media
Completed a three-week placement at 98.3 FLY FM/98.9 The Drive FM in Kingston, Ontario. Created custom graphics for the website, created a full give-away contest for each radio station, operated the soundboard for the morning show, maintained the website.
On Air Personality at Proper Television
Appeared on the first two episodes of Canada’s Worst Driver season 10 as a nominator of a contestant on the show. Learned a lot about behind the scenes operations of a reality-TV production.
Customer Service Representative at StarTek
August 2003 – October 2012
Assisted customers with their mobile phones over the phone and over web chat. Activated mobile phones over the phone and in a back office database environment. Management trained, performed quality assurance, coaching and agent development.
Skills & Expertise
|Event Management||Event Planning||Customer Service|
|Creative Problem||Solving Business||Networking Sales|
|Management||Public Speaking||Team Leadership|
|Portrait Photography||Social Media Marketing|
|Presentations||Adaptability||Maintaining A Positive Attitude|
|Determination||Acting||High Pressure Environment|
|Observation||Video Production and Editing||Customer Retention|
|Customer Experience||Advertising Sales||Online Marketing|
|B2B Marketing||Customer Satisfaction||Email Marketing|
|Business Writing||Teamwork||Social Media|
|Copy Editing||Photo Editing||Media Planning|
|Media Sales||Theatre||Coaching & Mentoring|
|Image Consulting||Personal Shopping|
St. Lawrence College
Advertising and Marketing Communications Management, 2013 – 2016
Activities and Societies: Mentor – FUSE Mentorship Program
|Marketing Principles||Computer Skills for Communicators||Writing for Marketing Communications|
|Media and Culture||Introduction to Integrated Marketing Communications||Presentation Strategies|
|Leadership and Teamwork||Digital Publishing I||Digital Publishing II|
|Advertising||Creative Development for Print||Market Behaviour|
|Event Marketing and Promotion||Media Sales||Business Management Principles|
|Media Planning||Video Productions Multimedia||Placement and Career Readiness|
|Market and Web Analysis||Social Media Marketing||Interactive Web Marketing|
St. Lawrence College
Certificate of Completion, Information Systems, 1997 – 2001
Activities and Societies: DJ at “CSLR” Radio Club/Station
Holy Cross Catholic Secondary School
Ontario Secondary School Diploma, 1991 – 1997
Activities and Societies: 1st Chair Alto Saxophone – Senior Wind Ensemble, 1st Chair Alto Saxophone – Senior
Jazz Ensemble, Reach for the Top, Writing Club, Gaming Club Was Campaign Manager for a successful Senior Boy campaign.
Honors and Awards
Perfect Attendance 2010, 2011
Award presented for having attended all scheduled shifts for the entire calendar year of 2009.
SmartServe – May 2013
Standard First Aid and CPR-C/AED
St Johns Ambulance May 2015 to May 201
Volunteer Planning Committee Chair at Taste of Kingston (Diabetes Canada)
Oversaw the planning of the 19th Annual Taste of Kingston fundraiser for Diabetes Canada. Was responsible for coordinating the volunteer planning committee, and working with Diabetes Canada, the featured performers and the vendors for the event.
Storyteller at Kingston By Night Live Action Role-play Group
2012 – 2018
Responsible for the smooth operation of the biweekly meetings of the group, as well as for the creation and maintenance of the fictional environment within which the group members write the story. Other duties include maintaining a forum through which the players can communicate with the storytellers outside of the biweekly meetings, and the website and Facebook page which acts as the public interface of the group.
Mentor at FUSE Mentorship Program
September 2014 – May 2015
Providing valuable mentoring to first-year students regarding successfully managing the first year of college.
Scareactor at Fort Fright
Volunteered on the final night of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Exciting and fun! I have enjoyed working the entire event the following several years since.
General Volunteer at Wolfe Island Music Festival
Worked as security and with the main merchandise table during the Wolfe Island Music Festival.
Campaign Volunteer at Kingston and the Islands Federal Liberal Association
Assisted with various duties within the nomination campaign for Ted Hsu, MP. Provided public speaking instruction.
Parking Lot Monitor at Verona Lion’s Club
Monitored the Staff and Handicapped Parking Lots for the Verona Lion’s Club annual Jamboree for two nights in July 2015. Ensured that the people who needed those parking lots were able to access them while directing everyone else to the main parking lot further down the road.
Photographer at Portrait Photography
November 2010 – Present
I do portrait photography as a hobby. Sometimes I have even been paid for it.
Liberal Party of Canada
August 2009 to Present
“Adam is a dedicated student who isn’t afraid to speak up in class or share his life experience as it applies to the class. Proven to be reliable and amiable, Adam is the kind of person who would be a valuable asset to a marketing organization. His creative mind is always looking at things from every possible angle.”
— Kathy Patterson, Professor, St. Lawrence College, taught Adam at St. Lawrence College