Resume

Experience

 

Scareactor at St. Lawrence Parks Commission
September 2017 – November 2017 (3 months)

Assists in creating a memorable customer experience for visitors of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Responsibilities also includes diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.

Marketing Director at Crystal Amazement
October 2016 – Present
Providing the marketing for any theatrical productions produced by Crystal Amazement theatre group.

Owner/Brand Story Consultant at Raven Wing Media
February 2016 – Present

Freelance consultancy specializing in:

  • Social Media Strategy
  • Content Strategy
  • Audio/Photo/Video Planning & Production
  • Branding

Event Planning Manager at Ontario Championship Wrestling
October 2015 – Present
Coordinating the planning and execution of Ontario Championship Wrestling events in and around Kingston, Ontario, Canada.
Organizing meetings, delegating tasks, ensuring the smooth execution of events, and coherence between events.
Spearheading the campaign to increase brand awareness within Kingston and surrounding areas through the strategic use of content of various forms, including podcasts, tweets, and Facebook posts.
Implementing the plan to be a premiere choice for charities in the area as a valuable and lucrative fundraising venture.

Talent at Ontario Championship Wrestling
July 2013 – Present

Work as a “Ringside Manager” under the stage name “SuperAgent Adam Douglas.” I promote storylines and
interact with the fans at ringside.

Scareactor at St. Lawrence Parks Commission
September 2016 – November 2016 (3 months)

Assists in creating a memorable customer experience for visitors of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Responsibilities also includes diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.

Bar Marketing Manager at Boston Pizza
May 2016 – Present

Creation and implementation of promotions within the bar area at Boston Pizza. Tasked with encouraging
and maintaining both customer and employee engagement in the promotions. Also handles regular restaurant
managerial duties as needed.

Cashier at Dollartree Stores
May 2016
Assisting customers with their purchases through use of the Point of Sale system.
Some stocking duties as assigned. Left to take a full time job.

Marketing Manager at Victoria Jodoin Team Real Estate
April 2016 – May 2016 (2 months)
Coordinating cohesive branding across all communications.
Updating web properties to ensure brand awareness and ease of use.
Preparation of marketing materials.

Advertising and Marketing Communications Intern at Innovate Kingston
March 2016 – April 2016 (2 months)

Advertising and Marketing Communications Intern working on helping build not-for-profit Innovate
Kingston in its early stages.

  • Public Relations
  • Social Media Strategy
  • Communication Strategy

Scareactor at St. Lawrence Parks Commission
September 2015 – November 2015 (3 months)

Assists in creating a memorable customer experience for visitors of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Responsibilities also includes diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.

Sales and Advertising Associate at Ontario Championship Wrestling
2011 – October 2015 (4 years)

Main contact for business to business communication for sponsorships and other advertising opportunities. Assists with the scheduling and promotion of events.

First Aid and Site Services at St. Lawrence Parks Commission
May 2015 – September 2015 (5 months)

Ensuring the prompt application of first aid to the visitors of Fort Henry National Historic Site of Canada so that they may continue to enjoy the attraction. When the attraction is not open to the public, I provided different services for the site.

Event Staff at Rogers K-Rock Centre
July 2014 – May 2015 (11 months)

Instrumental in ensuring a positive experience for visitors of the K-Rock Centre. Provides assistance to the proper seating, washrooms, or concessions stand. Perform bag checks and ticket scanning to ensure that the people who paid for the opportunity to experience the event get to experience the event

Marketing and Booking Manager at Smokin’ Carnivore
March 2015 – April 2015 (2 months)

Marketing and Booking Manager for local Food Truck startup Smokin’ Carnivore. Responsible for booking the truck at various events in the area, as well as maintaining the website, and social media.

Intern at The Kingston Frontenacs OHL
September 2013 – March 2015 (1 year 7 months)

Sports Marketing Intern with Kingston’s Ontario Hockey League (OHL) franchise, the Kingston Frontenacs, where I assisted in the efficient implementation of business partner promotions during Kingston Frontenac home games throughout the OHL season. Was primarily responsible for video capturing the fan experience on the Live Stage, where special games would be played for prizes supplied by a sponsor of the current night’s game.

Promotions Intern at Bell Media
January 2015

Completed a three week placement at 98.3 FLY FM/98.9 The Drive FM in Kingston, Ontario. Created custom graphics for the website, created a full give-away contest for each radio station, operated the sound board for the morning show, maintained the website.

Scareactor at St. Lawrence Parks Commission
September 2014 – November 2014 (3 months)

Assists in creating a memorable customer experience for visitors of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Responsibilities also includes diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.

On Air Personality at Proper Television
June 2014

Appeared on the first two episodes of Canada’s Worst Driver season 10 as a nominator of a contestant on the show. Learned a lot about the behind the scenes operations of a reality-TV production.

Customer Service Representative at StarTek
August 2003 – October 2012 (9 years 3 months)

Assisted customers with their mobile phones over the phone and over web chat. Activated mobile phones over the phone and in a back office database environment. Management trained, performed quality assurance, coaching and agent development.

Skills & Expertise

Event Management Event Planning Customer Service
Advertising Music Social Networking
Creative Problem Solving Business Networking Sales
Management Public Speaking Team Leadership
Portrait Photography Social Media Marketing Facebook
Presentations Adaptability Maintaining A Positive Attitude
Determination Acting High Pressure Environment
Wordsmithing Image Consultant Promotions
Observation Video Production and Editing Customer Retention
Coaching Sponsorship Sports Marketing
Customer Experience Advertising Sales Online Marketing
B2B Marketing Customer Satisfaction Email Marketing
Integrity Online Advertising Professionalism
Business Writing Teamwork Social Media
Copy Editing Photo Editing Media Planning
Media Sales Theatre Coaching & Mentoring
Image Consulting Personal Shopping

Education

St. Lawrence College
Advertising and Marketing Communications Management, 2013 – 2016
Activities and Societies: Mentor – FUSE Mentorship Program

Marketing Principles Computer Skills for Communicators Writing for Marketing Communications
Media and Culture Introduction to Integrated Marketing Communications Presentation Strategies
Leadership and Teamwork Digital Publishing I Digital Publishing II
Advertising Creative Development for Print Market Behaviour
Event Marketing and Promotion Media Sales Business Management Principles
Media Planning Video Productions Multimedia Placement and Career Readiness
Market and Web Analysis Social Media Marketing Interactive Web Marketing
Content Development Entrepreneurship

St. Lawrence College
Certificate of Completion, Information Systems, 1997 – 2001
Activities and Societies: DJ at “CSLR” Radio Club/Station

Holy Cross Catholic Secondary School
Ontario Secondary School Diploma, 1991 – 1997
Activities and Societies: 1st Chair Alto Saxophone – Senior Wind Ensemble, 1st Chair Alto Saxophone – Senior
Jazz Ensemble, Reach for the Top, Writing Club, Gaming Club Was Campaign Manager for a successful Senior Boy campaign.

Honors and Awards

Perfect Attendance 2010, 2011
StarTek

Award presented for having attended all scheduled shifts for the entire calendar year of 2009.

Certifications

SmartServe – May 2013

Standard First Aid and CPR-C/AED
St Johns Ambulance May 2015 to May 201

Volunteer Experience

Volunteer Planning Committee Chair at Taste of Kingston (Diabetes Canada)
2017

Oversaw the planning of the 19th Annual Taste of Kingston fundraiser for Diabetes Canada. Was responsible for coordinating the volunteer planning committee, and working with Diabetes Canada, the featured performers and the vendors for the event.

Storyteller at Kingston By Night Live Action Role-play Group
2012 – Present (4 years)

Responsible for the smooth operation of the biweekly meetings of the group, as well as for the creation and maintenance of the fictional environment within which the group members write the story. Other duties include maintaining a forum through which the players can communicate with the storytellers outside of the biweekly meetings, and the website and Facebook page which act as the public interface of the group.

Mentor at FUSE Mentorship Program
September 2014 – May 2015 (9 months)

Providing valuable mentoring to first year students regarding survival of the dreaded first year of college.

Scareactor at Fort Fright
November 2013

Volunteered on the final night of the Fort Fright attraction at Fort Henry National Historical Site of Canada. Exciting and fun! Have enjoyed working the entire event the following two years in a row.

General Volunteer at Wolfe Island Music Festival
August 2013

Worked as security and with the main merchandise table during the Wolfe Island Music Festival.

Campaign Volunteer at Kingston and the Islands Federal Liberal Association
2010

Assisted with various duties within the nomination campaign for Ted Hsu, MP. Provided public speaking instruction.

Parking Lot Monitor at Verona Lion’s Club
July 2015

Monitored the Staff and Handicapped Parking Lots for the Verona Lion’s Club annual Jamboree for two nights in July 2015. Ensured that the people who needed those parking lots were able to access them, while directing everyone else to the main parking lot further down the road.

Photographer at Portrait Photography
November 2010 – Present (5 years 4 months)

I do portrait photography as a hobby. Sometimes I have even been paid for it.

Organizations

Liberal Party of Canada
August 2009 to Present

Languages

French


 

“Adam is a dedicated student who isn’t afraid to speak up in class or share his life experience as it applies to the class. Proven to be reliable and amiable, Adam is the kind of person who would be a valuable asset to a marketing organization. His creative mind is always looking at things from every possible angle.”
— Kathy Patterson, Professor, St. Lawrence College, taught Adam at St. Lawrence College

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