Resume

Experience

Co-Owner/Head of Marketing at Access Theatre Kingston
March 2020 – Present

Currently attempting to launch a not-for-profit (ideally eventually charitable) theatre company that aims to remove the physical, mental, and financial health barriers to accessing live theatre either as a member of the audience or involved in the production itself.

Event Staff at St. Lawrence Parks Commission
September – November 2020
September – November 2019
September 2018 – January 2019
September – November 2017
September – November 2016
September – November 2015
September – November 2014

Assists in creating a memorable customer experience for visitors of the seasonal Fort Fright attraction (and at Lumina Borealis in 2018) at Fort Henry National Historic Site of Canada. Responsibilities also include diligent attention to the safe progression of visitors through the attraction, as well as incorporating historical information into the experience.

Marketing Director at Crystal Amazement
October 2016 – 2019
Providing the marketing for any theatrical productions produced by the Crystal Amazement theatre group.

Event Planning Manager at Ontario Championship Wrestling
October 2015 – Present
Coordinating the planning and execution of Ontario Championship Wrestling events in and around Kingston, Ontario, Canada.
Organizing meetings, delegating tasks, ensuring the smooth execution of events, and coherence between events.
Spearheading the campaign to increase brand awareness within Kingston and surrounding areas through the strategic use of the content of various forms, including podcasts, tweets, and Facebook posts.
Implementing the plan to be a premier choice for charities in the area as a valuable and lucrative fundraising venture.

Talent at Ontario Championship Wrestling
July 2013 – Present

Work as a “Ringside Manager” under the stage name “SuperAgent Adam Douglas.” I promote storylines and interact with the fans at ringside.

Bar Marketing Manager at Boston Pizza
May 2016 – July 2016

Creation and implementation of promotions within the bar area at Boston Pizza. Tasked with encouraging
and maintaining both customer and employee engagement in the promotions. Handled regular restaurant
managerial duties as needed.

Cashier at Dollartree Stores
May 2016

Assisting customers with their purchases through the use of the Point of Sale system.
Some stocking duties as assigned. Left to take a full-time job.

Marketing Manager at Victoria Jodoin Team Real Estate
April 2016 – May 2016

Coordinating cohesive branding across all communications.
Updating web properties to ensure brand awareness and ease of use.
Preparation of marketing materials.

Advertising and Marketing Communications Intern at Innovate Kingston
March 2016 – April 2016

Advertising and Marketing Communications Intern working on helping build not-for-profit Innovate
Kingston in its early stages.

• Public Relations
• Social Media Strategy
• Communication Strategy

Sales and Advertising Associate at Ontario Championship Wrestling
2011 – October 2015

Main contact for business to business communication for sponsorships and other advertising opportunities. Assists with the scheduling and promotion of events.

First Aid and Site Services at St. Lawrence Parks Commission
May 2015 – September 2015

Ensuring the prompt application of first aid to the visitors of Fort Henry National Historic Site of Canada so that they may continue to enjoy the attraction. When the attraction is not open to the public, I provided different services for the site.

Event Staff at Rogers K-Rock Centre
July 2014 – May 2015

Instrumental in ensuring a positive experience for visitors to the K-Rock Centre. Provides assistance to the proper seating, washrooms, or concessions stand. Perform bag checks and ticket scanning to ensure that the people who paid for the opportunity to experience the event get to experience the event

Marketing and Booking Manager at Smokin’ Carnivore
March 2015 – April 2015

Marketing and Booking Manager for local Food Truck startup Smokin’ Carnivore. Responsible for booking the truck at various events in the area, as well as maintaining the website, and social media.

Intern at The Kingston Frontenacs OHL
September 2013 – March 2015

Sports Marketing Intern with Kingston’s Ontario Hockey League (OHL) franchise, the Kingston Frontenacs, where I assisted in the efficient implementation of business partner promotions during Kingston Frontenac home games throughout the OHL season. Was primarily responsible for video capturing the fan experience on the Live Stage, where special games would be played for prizes supplied by a sponsor of the current night’s game.

Promotions Intern at Bell Media
January 2015

Completed a three-week placement at 98.3 FLY FM/98.9 The Drive FM in Kingston, Ontario. Created custom graphics for the website, created a full give-away contest for each radio station, operated the soundboard for the morning show, maintained the website.

On-Air Personality at Proper Television
June 2014

Appeared on the first two episodes of Canada’s Worst Driver season 10 as a nominator of a contestant on the show. Learned a lot about behind the scenes operations of a reality-TV production.

Customer Service Representative at StarTek
August 2003 – October 2012

Assisted customers with their mobile phones over the phone and over webchat. Activated mobile phones over the phone and in a back-office database environment. Management trained; performed quality assurance, coaching, and agent development.

Skills & Expertise

Event Management	Event Planning	Customer Service
Advertising	Music	Social Networking
Creative Problem	Solving Business	Networking Sales
Management	Public Speaking	Team Leadership
Portrait Photography	Social Media Marketing	Facebook
Presentations	Adaptability	Maintaining A Positive Attitude
Determination	Acting	High-Pressure Environment
Wordsmithing	Image Consultant	Promotions
Observation	Video Production and Editing	Customer Retention
Coaching	Sponsorship	Sports Marketing
Customer Experience	Advertising Sales	Online Marketing
B2B Marketing	Customer Satisfaction	Email Marketing
Integrity	Online Advertising	Professionalism
Business Writing	Teamwork	Social Media
Copy Editing	Photo Editing	Media Planning
Media Sales	Theatre	Coaching & Mentoring
Image Consulting	Personal Shopping

Education

St. Lawrence College
Advertising and Marketing Communications Management, 2013 – 2016
Activities and Societies: Mentor – FUSE Mentorship Program

Marketing Principles	Computer Skills for Communicators	Writing for Marketing Communications
Media and Culture	Introduction to Integrated Marketing Communications	Presentation Strategies
Leadership and Teamwork	Digital Publishing I	Digital Publishing II
Advertising	Creative Development for Print	Market Behaviour
Event Marketing and Promotion	Media Sales	Business Management Principles
Media Planning	Video Productions Multimedia	Placement and Career Readiness
Market and Web Analysis	Social Media Marketing	Interactive Web Marketing
Content Development	Entrepreneurship

St. Lawrence College
Certificate of Completion, Information Systems, 1997 – 2001
Activities and Societies:
DJ at “CSLR” Radio Club/Station

Holy Cross Catholic Secondary School
Ontario Secondary School Diploma, 1991 – 1997
Activities and Societies:
1st Chair Alto Saxophone – Senior Wind Ensemble
1st Chair Alto Saxophone – Senior Jazz Ensemble
Reach for the Top Quiz Team
Writing Club
Gaming Club
Campaign Manager for a successful Student Council (Senior Boy) campaign.

Honors and Awards

Perfect Attendance 2010, 2011
StarTek

Award presented for having attended all scheduled shifts for the entire calendar year of 2009.

Certifications

SmartServe – May 2013

Standard First Aid and CPR-C/AED
St Johns Ambulance May 2015 to May 2019

Volunteer Experience

Volunteer Planning Committee Chair at Taste of Kingston (Diabetes Canada)
2017

Oversaw the planning of the 19th Annual Taste of Kingston fundraiser for Diabetes Canada. Was responsible for coordinating the volunteer planning committee, and working with Diabetes Canada, the featured performers, and the vendors for the event.

Storyteller at Kingston By Night Live Action Role-play Group
2012 – 2018

Responsible for the smooth operation of the biweekly meetings of the group, as well as for the creation and maintenance of the fictional environment within which the group members write the story. Other duties include maintaining a forum through which the players can communicate with the storytellers outside of the biweekly meetings, and the website and Facebook page which acts as the public interface of the group.

Mentor at FUSE Mentorship Program
September 2014 – May 2015

Providing valuable mentoring to first-year students regarding successfully managing the first year of college.

Scareactor at Fort Fright
November 2013

Volunteered on the final night of the Fort Fright attraction at Fort Henry National Historic Site of Canada. Exciting and fun! I have enjoyed working the entire event the following several years since.

General Volunteer at Wolfe Island Music Festival
August 2013

Worked as security and with the main merchandise table during the Wolfe Island Music Festival.

Campaign Volunteer at Kingston and the Islands Federal Liberal Association
2010

Assisted with various duties within the nomination campaign for Ted Hsu, MP. Provided public speaking instruction.

Parking Lot Monitor at Verona Lion’s Club
July 2015

Monitored the Staff and Handicapped Parking Lots for the Verona Lion’s Club annual Jamboree for two nights in July 2015. Ensured that the people who needed those parking lots were able to access them while directing everyone else to the main parking lot further down the road.

Photographer at Portrait Photography
November 2010 – Present

I do portrait photography as a hobby. Sometimes I have even been paid for it.

Organizations

Liberal Party of Canada
August 2009 to Present

Languages

French

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“Adam is a dedicated student who isn’t afraid to speak up in class or share his life experience as it applies to the class. Proven to be reliable and amiable, Adam is the kind of person who would be a valuable asset to a marketing organization. His creative mind is always looking at things from every possible angle.”
— Kathy Patterson, Professor, St. Lawrence College, taught Adam at St. Lawrence College